7 Days - Easy Return / Replacement Policy
IT Product and Services
Category
Return / Replacement Policy
Laptops, Tablets & Accessories
7 Days Replacement
This item is eligible for a free replacement, within 7 days of delivery, in an unlikely event of damaged, defective, or different item delivered to you.
Please keep the item in its original condition, with the brand outer box, MRP tags attached, user manual, warranty cards, CDs, and original accessories in manufacturer packaging for a successful return pick-up.
For few products, we may schedule a technician visit to your location. On the basis of the technician’s evaluation report, we will provide a resolution.
Desktops, Monitors, Storage, Internet Devices, Parts & Components, CPU, Power Supplies & Inks
7 Days Replacement
This item is eligible for a free replacement within 7 days of delivery, in an unlikely event of damaged, defective, or different item delivered to you.
Please keep the item in its original condition, with the brand outer box, MRP tags attached, user manual, warranty cards, CDs, and original accessories in manufacturer packaging for a successful return pick-up.
For few products, we may schedule a technician visit to your location. On the basis of the technician’s evaluation report, we will provide a resolution.
Non-Returnable: Select items labelled as non-returnable on the product detail page are not eligible for returns.
Printers, Scanners & Inks
7 Days Replacement only
This item is eligible for a free replacement, within 7 days of delivery, in an unlikely event of damaged, defective, or different item delivered to you.
Please keep the item in its original condition, with the brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.
We may contact you to determine the damage or defect in the product before issuing a replacement.
Antivirus & Softwares
7 Days Returnable
For software-related technical or installation issues, contact the brand directly.
Non-Returnable: Select items labelled as non-returnable on the product detail page are not eligible for returns.
Note: For all functionality related issues, do contact the brand authorized service centre or Toll-free directly.
There is no refunds only replacement of the product is applicable.